Zoom crashes Windows 10 computer – Microsoft Community.3 Reasons Why Your Zoom Keeps Crashing

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My Zoom app keeps crashing for no reason I don’t know why. I’ve tried all the solutions on the internet reinstalling, reboot, cleanup chaches, update, etc but all of them don’t take any effect, still “not responding”.

I even don’t get any error code or troubleshoot so the crashed app doesn’t let me know what is the problem. I’m very upset. I hope someone can kindly help me because I have many schedules on it so I really really need this to be solved.

The “Bolt” and “Contact Support” don’t help me anything as bad as they are. Big thanks to all of you who can help me get away from this.

I am having this same issue. It started 2 weeks ago when Zoom “pushed” out an update to me. It is consistently crashing at the 35 min mark for meetings that I am not the host of. I have not hosted any – but have “free” version so only have that amount of time. This is very problematic when a client is using zoom for conferencing and I crash in the middle of a 60 minute meeting! I also tried the recommended fixes.

And every time it crashes I do report it to zoom through the popup message. Please take these troubleshooting steps and let me know if it helps once done:. Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces. Download Zoom Client Keep your Zoom client up to date to access the latest features. Download Center. Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting.

Browse Backgrounds. Register Now. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Showing results for. Search instead for. Did you mean:. Zoom Products Meetings Zoom keeps crashing. Zoom keeps crashing. All forum topics Previous Topic Next Topic. MYKingAssoc Observer. My Zoom keeps crashing also! Has anyone discovered why? CarlaA Zoom Moderator. Let me know if the issue persists.

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Why zoom keeps crashing –


The Zoom app is a video conferencing app so, experiencing problems during sessions renders it almost useless. Luckily, there are plenty of tried and tested ways to troubleshoot and fix these problems. The most common include tweaking the video rendering setting, ensuring your device is updated with the latest drivers, and using a strong and stable internet connection.

For the best connection, get close to the router as possible, connect to the highest frequency, or connect your device to your router via ethernet cable. What do you think about Zoom overall? Do you use any other video conferencing apps? If so, how do they compare? Share your opinions in the comments section below. Many users are reporting the same problem and managed to solve it in easy steps. Here are 5 tried-and-true fixes for Zoom crashing on Windows 11 and Simply work your way down the list until you find the one that does the trick.

Before you attempt the more complicated methods below, make sure to restart Zoom to recover the app from temporary glitches. If Zoom keeps crashing on your computer, there may be something wrong with the app settings. You can try adjusting the Video Rendering Method as follows and see if that helps.

See if Zoom client runs properly and allows you to stay online. If the crashing issue is not resolved, check out the next fix. According to some Zoomers, rolling back the camera driver makes their webcam works smoothly and gets Zoom back on track. You can give it a shot to see how things go. After the process completes, reboot your PC for the changes to take effect.

Then launch the Zoom client. If the crashing issue persists, take a look at the fixes below. Normally, the Zoom client should check for updates on launch, but you can manually look too. To do this, select your profile picture in the top-right, then click Check for Updates. If an update is available, it will download. When done, click Update to install it, and then Zoom will automatically restart.

By default, Zoom uses your hardware resources to improve performance. This is called hardware acceleration. However, in some cases, hardware acceleration can cause the client to crash. It’s worth disabling it as a test. If this doesn’t make any difference, go ahead and re-enable hardware acceleration; as long as it’s not the source of any problems, it’s a good feature to use. Try changing the camera and microphone source in turn, to see if one of these devices is the source of Zoom crashing or freezing.

To do this, select your profile picture in the top-right, click Settings , and go to both Video and Audio. Use the relevant dropdowns to change the device. You might find that Zoom doesn’t let you access the Video tab. Instead, the settings window hangs, then crashes, and you see an error window that says Zoom quit unexpectedly.

If your web camera is not showing up or is selected but not working, try some of these basic tips first. On the pop-up that prompts for a meeting ID just before joining a call, leave the following settings unchecked:. If your webcam or audio issues persist, you can test your audio and video in Zoom by clicking this link.

Once open, you can join a test call on the Zoom application and follow the instructions on the screen. If the screen is blank, you can then click the arrow icon next to the video camera icon and choose Same as System or you may see Integrated Camera or a more specifically named webcam from the list.

Sometimes, the problem might not be Zoom at all. You can correct this by checking your app permissions to make sure the Zoom app or your web browser can use your webcam. On the web specifically, you can also check this setting by restarting your call and making sure you press Allow when prompted about the camera and mic access. In the same way, you can also search for Microphone and choose Microphone Privacy Settings to do the same. From there, scroll down to let desktop apps access your camera , and make sure that the toggle switch is On.

Open System Preferences and select Security and Privacy. After that, click the lock icon and enter your password to make changes. You can then click Camera from the sidebar and make sure your desired web browser and Zoom are checked. Note: Some laptops also have a physical webcam switch that must be enabled to allow the webcam to function properly. Double-check that yours is in the right position if you have one. If all else fails, uninstall the software.

The next time you try to join or start a virtual meeting, the web browser client should download the software for you. You also can manually install the software from Zoom. Another common problem with Zoom is an audio echo during a meeting.


Zoom Keeps Crashing [Fixed].The most common Zoom problems and how to fix them now | Digital Trends

All being well, one of the troubleshooting steps above has resolved your issue with Zoom freezing or crashing.


6 Ways to Fix Zoom Crashing or Freezing.

If Zoom keeps crashing on your computer, there may be something wrong with the app settings. You can try adjusting the Video Rendering. How to Fix Zoom Crashing? · Configure Zoom Settings · Erase Zoom Cache and Data · Rollback Camera Driver · Run Zoom on a Dedicated Graphics Card.