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Showing results for. Search instead for. Did you mean:. Zoom Products Meetings Unable to join the meeting. Unable to join the meeting. Go to solution. Krifur Observer. Anyone with the same issue? In response to Krifur. All forum topics Previous Topic Next Topic. If you’re trying to update via the program itself, grab the installer from the Zoom Download Center instead.

Right-click the EXE file and choose Run as administrator. Then follow the standard installation process. If you still get the error, it’s a driver problem. You can use Windows Update to check for driver updates:. If no updates are found, that doesn’t necessarily mean your drivers are the most recent version.

You should visit your manufacturer’s website to grab the latest files. If you need more help, see our guide on how to find and replace drivers. It you see this, it means that you have not been granted the correct license to join the webinar.

Alternatively, the host’s webinar license could be expired. The host needs to visit Zoom User Management as an account owner or admin. Here they can grant you the correct permissions to join the webinar, or find out how to renew their webinar license if applicable. Hopefully you now have Zoom up and running.

If not, visit the Zoom support site for more resources and contact information. Now it’s time to discover all the fun potential of Zoom, like hosting a quiz night or watching Netflix with friends. Can’t Connect to Zoom The most common Zoom issue is being unable to connect to a meeting. Network with other Zoom users, and share your own product and industry insights. Get documentation on deploying, managing, and using the Zoom platform.

What’s New at Zoom? Join our upcoming webinar to get a first-hand look into some of our exciting new product and feature releases. I just got a new laptop recently, and after installing zoom, I realised I couldn’t get past the log in page without a “You are unable to connect to Zoom. Please check your network connection and try again” pop up. I then use my old laptop to try and find out if its really the connection issue.

Low and behold, Zoom runs perfectly fine. Any ideas on why this happens, and how to solve it? Go to Solution. If you have a Mac – I had this issue for ages and was unable to resolve it. I finally did a little more looking, and found this StackExchange post that suggested uninstalling Zoom by using their uninstall file instead of putting the Application in the trash.

After this, I reinstalled and it successfully worked. View solution in original post. On behalf of the Zoom Community team, we wanted to thank you all for the helpful contributions made on this topic. Because of the insightful feedback shared here on this community post, we were able to create a new support article that outlines how to troubleshoot the Zoom error on macOS: You are unable to connect to Zoom.

Hope it helps! Any luck? Mine is also stuck at “You are unable to connect to Zoom. Please check your network connection and try again”. Did yours ever work? My other MacBook ran Zoom perfectly fine though. Anyone found a solution yet? Zoom still works on my Imac but that is running Catalina so won’t be updating that until this issue on my laptop is sorted. I have same issue too! In browser this is working and my phone app too, only mac have problem What is it?

Zoom in mac worked early It should be marked officially as “answer” whoever can do that. Erina maybe? I reported the issue as fixed after signing in with my personal email account. Then, I tried to use SSO to sign in on the desktop client and had some errors associated with that, and when I went back to sign in with my gmail address I again could not connect to Zoom to log in.

So I used the uninstaller again and reinstalled the client – and I will no longer attempt using SSO on the desktop app. Maybe SSO is only meant for using in-browser? I don’t know. I’m using SSO and am seeing connection issues on the zoom desktop.

I am experiencing a similar issue, except mine logs in but it won’t integrate. It has an error message “Something went wrong, please try again”. Choose where you want to search below Search Search the Community. Search the community and support articles Microsoft Teams Teams for education Search Community member. Lilly Hastings. Good Afternoon! I can schedule meetings through zoom separately, but not linked in. Any help would be appreciated!

This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Previous Next.

 
 

Cant connect to zoom – none:

 
I can’t join my meeting; I’ve joined my meeting, but no one else is If Zoom appears to distort audio or video, or does not perform in a. If Zoom gets stuck on “Connecting ”, check your network settings. Then, make sure the app can access your mic and camera. Additionally, disable. Top 8 Ways to Fix Zoom Stuck on Connecting · 1. Check Internet Connection · 2. Run Internet Troubleshooter · 3. Check Zoom Servers · 4. Disable VPN.

 

– Cant connect to zoom – none:

 

Explore products and tools for seamless collaboration across office and home working spaces. Discover hybrid solutions. Discover new ways to use Zoom solutions to power your modern workforce. Network with other Zoom users, and share your own product and industry insights. Get documentation on deploying, managing, and using the Zoom platform. What’s New at Zoom? Join our upcoming webinar to get a first-hand look into some of our exciting new product and feature releases.

I just got a new laptop recently, and after installing zoom, I realised I couldn’t get past the log in page without a “You are unable to connect to Zoom. Please check your network connection and try again” pop up. I then use my old laptop to try and find out if its really the connection issue. Low and behold, Zoom runs perfectly fine. Any ideas on why this happens, and how to solve it? Go to Solution. If you have a Mac – I had this issue for ages and was unable to resolve it.

I finally did a little more looking, and found this StackExchange post that suggested uninstalling Zoom by using their uninstall file instead of putting the Application in the trash. After this, I reinstalled and it successfully worked. View solution in original post.

On behalf of the Zoom Community team, we wanted to thank you all for the helpful contributions made on this topic. Because of the insightful feedback shared here on this community post, we were able to create a new support article that outlines how to troubleshoot the Zoom error on macOS: You are unable to connect to Zoom. Hope it helps! Any luck? Mine is also stuck at “You are unable to connect to Zoom. Please check your network connection and try again”. Did yours ever work? My other MacBook ran Zoom perfectly fine though.

Anyone found a solution yet? Zoom still works on my Imac but that is running Catalina so won’t be updating that until this issue on my laptop is sorted. I have same issue too! In browser this is working and my phone app too, only mac have problem What is it? Zoom in mac worked early It should be marked officially as “answer” whoever can do that. Erina maybe? I reported the issue as fixed after signing in with my personal email account. Then, I tried to use SSO to sign in on the desktop client and had some errors associated with that, and when I went back to sign in with my gmail address I again could not connect to Zoom to log in.

So I used the uninstaller again and reinstalled the client – and I will no longer attempt using SSO on the desktop app. Maybe SSO is only meant for using in-browser? I don’t know. I’m using SSO and am seeing connection issues on the zoom desktop. A new meeting is attempted and we see the connection attempts going in a loop. This has loop can continue for over an hour.. Traffic analyser shows timeout errors, and the zoom appears to be connecting to their HT Tunnels.

Unfortunately not. I don’t have the knowledge to do any significant network analysis. I just won’t use SSO on the desktop application. Thanks for the tag, yes working now for me too. No restart needed. Thank you. OMG I cannot thank you enough. This worked like magic! My husband and I have been struggling with this issue for 3 weeks now and it has been driving us crazy. Thank you, thank you, thank you. It worked on my Mac.

I have been searching for the solution for months and finally saw this. Hope other people with this issues could see this useful tip! Really appreciate! Thanks Yuan! Thanks a lot yuan-stanley. It works! Then open Zoom again. It should recreate the folder and you should be good. Have been fighting with this for weeks.

And it worked! Crossed fingers As an IT professional, I was trying to help my wife with her Zoom on windows and of course, I broke it, resulting in the error messages folks are getting here. It’s because I tried to sign her in with SSO, which she doesn’t use. She always joins as a guest, and doesn’t actually sign into Zoom. The fix was to sign her in with a working personal account, then sign out. It stopped prompting her for an SSO sign-on.

Hope this helps other folks! Same Is happening with my new Laptop and I am curious that did you got any solution. Right-click on Zoom. Install the latest version “Zoom Client for Meetings” via zoom. So apparently i don’t run a Silicon Version on my Silicon Mac? But well, at least it works.

Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces. Download Zoom Client Keep your Zoom client up to date to access the latest features. Download Center. Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting.

Browse Backgrounds. Register Now. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for.

Did you mean:. Zoom Products Meetings Cant connect to Zoom. Cant connect to Zoom. Go to solution. Erina Listener. Preview file. CarlaA Zoom Moderator. All forum topics Previous Topic Next Topic. Nafi Participant. Ekinney Listener. In response to Nafi.

Thanks for the Zoom Test meeting link Nafi, with that one I get “Unable to connect” “Check to make sure you’re connected to a stable network that is not blocked by a firewall or proxy. In response to Ekinney.